Billing & Subscription

Billing and subscription management for OneSiteKit is handled by OneSiteKit Support. Contact support@onesitekit.com for any of the following.

Usage Statistics

Admins can view usage directly in-app from the Usage Statistics tile — a month-by-month breakdown of interactions by category (Inspections, Meetings, Site Events, Remote Locks, Asset Transactions, Documents), along with photos uploaded, assets tracked, and active users. This is a read-only view for your own visibility; it doesn't affect billing directly.

Pricing

OneSiteKit pricing is based on your organization's needs. Contact support@onesitekit.com for current pricing and to discuss the right plan for your team size and feature requirements.

Changing your plan

To upgrade, downgrade, or discuss plan options, contact support@onesitekit.com.

Updating payment details

Contact support@onesitekit.com to update billing information or payment details.

Cancellation

To cancel your subscription, contact support@onesitekit.com. Your data is retained for 30 days after cancellation before being permanently deleted.