User Management

The Users tile (Admins) provides a database of all users in your organization, their roles, activity history, and portal access.

User list

The user list shows every account associated with your organization:

• Name, email, phone, and company
• Role (User / Admin)
• Last activity timestamp
• Portal access granted

Approving a new user

Users register themselves using your organization's org code. When a registration is submitted, it appears in Pending Approvals for admin review.

1. Open Pending Approvals
2. Review the user's submitted details
3. Tap Approve or Deny

On approval, the user's device is registered automatically and they are signed in. No password is set — the system is passwordless.

Editing a user

Click any user row to open their profile. You can update:

• Name, email, phone, company, and position
• Role (User / Admin)
• Portal access (Dewatering, Wells, Inspections, Projects)
• Account status (active / suspended)

Portal access

Some portals (Dewatering, Wells, Inspections, Projects) require explicit access to be granted. Toggle these on or off per user from their profile.

Users can also request access themselves using the Request Access tile — those requests are visible in Pending Approvals.

Suspending a user

Suspended users cannot log in but their history is preserved. Tap Suspend from the user's profile. Tap Reactivate to restore access.

Removing a user

Use Delete Account from the user's profile to permanently remove their account. Activity records attributed to them are retained.

Tabs

The Users screen has three tabs:

Tab	Contents
Users	User list and management
Devices	Device enrollment and login history
Locations	Location Services history

See Device Management and Location Services for those tabs.